Careers

 

We are always looking for passionate and qualified people to join our team. Below are positions that are currently open. Even if we don't have any openings we'd love to hear from you. Send your cover letter and resume to info@babylaurel.ca and make sure to let us know why you think you would be a great fit, your availability within our operating hours and if you are looking for full or part time. 

Work for one of the Best of the Best Children's Stores! We are an independently and locally owned baby and children's retail store in the heart of downtown Lethbridge. Our purpose as a company is to help parents find joy in parenting everyday by creating fun and stress-free shopping experiences.

Current openings

  • Part Time Customer Service Associate 
  • Part Time Inventory Associate

Please review the full posting to confirm availability needed, skill requirements and applying process. ALL applicants to be considered are required to submit a cover letter confirming position they are applying for, and if they are available for for the days and hours noted. 

 

PART-TIME CUSTOMER SERVICE ASSOCIATE - IMMEDIATE START DATE

Our retail team is the first point of contact with our customers and their role is to facilitate sales by creating exceptional experiences for parents. You are a brand ambassador of Baby Laurel & Co, you represent and promote our business, values and products while engaging with customers.

While we carry children's products we characterize ourselves as a store focused on a family shopping experience and working with moms, grandparents and families.

What we offer

  • Competitive industry wages
  • Employee discounts
  • Performance based growth and advancement opportunities
  • Fun and close-knit working environment that fosters mutual respect, teamwork and dependability.
  • Professional development and training

Position requires availability Tuesday to Friday between 9:30-5:30pm, Saturday 9:30-5 pm with a minimum of 2 weekends a month. Approximately 4-5 shifts/15-25 hours a week.

Position Details: What you will be responsible for.

Customer Experience

  • You are a Brand Ambassador - You bring Baby Laurel to life for our customers while building brand loyalty. You are excited about our shop and what we offer.
  • Drive Customer Engagement – You initiate conversation, share advice and product knowledge to actively engage with the customer in a genuine way. Acknowledges and assists customers; locates merchandise efficiently using various methods.
  • Floor Presence -You supports the sales floor, fitting room, check out and back of house processes.
  • Store Technology – You utilize technology confidently and effectively to deliver a seamless shopping experiences through execution of multi-services.

Teamwork and Communication

  • Adaptable - You exhibit a willingness to learn and adapt; are flexible to change and open to try new ways of doing things.
  • Positivity – You contribute to the store’s success by being positive, respectful and helpful to others.
  • Team Player – You collaborate with peers and management; share ideas and jumps in to support the needs of the team.
  • Dependability - You are mature and dependable, show up for scheduled shifts, accountable for your responsibilities and to your team members.

Visual and Business Operations

  • Awareness – Adheres to the store’s safety standards, inventory accuracy, reduction of product loss, and upholds all Baby Laurel policies and procedures to support the profitability of the store.
  • Product Flow - Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of online order fulfilment
  • Store Environment – Maintains Baby Laurel visual and operational standards while keeping focus on the customer.
  • Social Media: Staff will be required to participate in social media content creation

Qualifications

  • 1+ years’ experience in the retail industry, preferably in children's products, women's clothing a OR equivalent education/experience.
  • Proven ability to exceed sales goals.
  • Ability to work flexible hours to meet the needs of the store including weekends.
  • Commitment to quality with exceptional attention to detail.
  • Proficient with current technology i.e. iPads, Macs, PC's. You are comfortable working on computers and working through cloud based applications. Searching the internet, opening and closing applications. You need a strong sense of basic computer functions.

Requirements

  • Demonstrates Baby Laurel Core Values every day.
  • Builds relationships naturally with customers and team members.
  • Commitment to participating and completing any required training certification and upkeep of such.
  • Passionate, sales driven and determined to deliver an extraordinary customer experience.
  • Focused and able to start and complete tasks.
  • Quick learner and even more importantly applying what you learn confidently with customers and in your everyday tasks.
  • Represents the Baby Laurel brand through polished communication, personal appearance and professionalism.

Physical Requirements

  • Ability to lift and mobilize small to medium items up to 50 lbs., while utilizing appropriate equipment and adhering to safety guidelines.
  • Ability to maneuver effectively around sales floor and stockroom.
  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing.

Starting wage: $15.50 an hour. High consideration will be given to candidates with skills relating to, social media content creation skills,  merchandising/visual design, advanced computer knowledge.

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PART-TIME INVENTORY ASSOCIATE - IMMEDIATE START DATE

We are looking for a mature and dependable individual with a can-do attitude, to join our team for the immediate position opening of a permanent part time Inventory Associate.

The position will work within the physical location of our store with shifts scheduled within the hours of 9:30am-5:30pm Tuesday to Friday and 10-4pm on Saturdays with 4-5 shifts/20-25 hours per week with a minimum 2 Saturdays a month. We are not open to the public in the evenings and closed on Sunday and Mondays. Staff are required to be available outside of operating hours for staff meetings, store events and or training as necessary.

Baby Laurel & Co offers our team members.

- Employee discounts

- Opportunities for professional development through various training and learning initiatives.

- Performance based advancement and growth opportunities.

- An environment that foster's critical thinking, problem solving and learning skills you can transfer and use in any work environment.

- A small, fun team environment that supports mutual respect, teamwork, having fun while we work and supporting one another while achieving our business goals.

Do you have a love or passion for baby clothes, baby gear, working within a small team and supporting our parent community? Do you have a natural curiousity and a love to learn, can stay focused, are mature and have an exceptional attention to detail.? This may be the position for you!.

The Inventory Associate will assist and work with our Inventory Coordinator in our fulfillment and receiving department.

The ideal candidate will possess the following personality traits and skills.

- strong math and reading skills

- trustworthy with high moral standards.

- comfortable and proficient working in all basic MAC and PC applications including but not limited to Microsoft office, MAC and PC operating systems, general online computer applications and executing short cuts.

- comfortable and effective at learning new software and concepts.

- thrives in completing tasks but can think critically to spot errors or discrepancies.

- focused, with the ability to complete tasks accurately and efficiently.

- can listen effectively and communicate with others clearly.

- able to multi task and be effective with changing priorities during a day.

- can work as a team, but effectively work independently without constant guidance.

- physically capable of lifting and moving boxes approximately 50+ pounds, climbing ladders, bending, twisting, kneeling and moving efficiently throughout our space.

- generally a positive and energetic personality that engages with other team members, is committed to the goals of our organization through preparedness, focus, and excellence.

Duties and Responsibilities

- Accurately receiving stock within our internal turnaround standards, which includes unpacking, counting, hanging, folding, steaming, tagging product, storing excess stock and stocking the sales floor

- Assist our Inventory coordinator with accurate and timely completion of costing, inputting and receiving stock orders into our POS and Online systems.

- Assist in maintaining a clean and organized stock room for easy and efficient flow of stock, finding and accessing stock and to meet any fire code regulations.

- Effectively support our Inventory Coordinator to ensure the flow of stock is managed and organized at all times.

- Assist in completing partial inventory counts per internal policies for record keeping, following all loss prevention standards and policies.

- Assist in the accurate pulling and completion of online orders for local pick up, delivery and or shipping.

- Effectively communicate with customers through phone and email regarding order issues or discrepancies.

- Loading up large purchases into customers vehicles.

- Restocking supplies and inventory on our retail floor

- Assist in cleaning and the maintenance of our store where/when necessary.

- Assist on the sales floor as needed to help service our customers during peak times and events. As such our ideal candidate is friendly, able to learn product knowledge, apply that information in their interactions, and support our overall mission.

Tasks and or responsibilities may be changed or added based on the needs of the organization.

Starting wage is $16.00

We thank all applicants in advance however only those who meet the required qualifications will be contacted.